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Done Right. Period.
Tuffy East Lansing
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We Beat All Competitor Quotes
No Appointment Necessary
Fast, Friendly Service
Nationwide Warranties
Complete Auto Repair
2717 E. Grand River
East Lansing, MI 48823
East Lansing, MI 48823
517.351.9100
Mon-Fri
8:00 AM - 5:00 PM
Saturday
8:00 AM - 2:00 PM
Sunday
Closed
Click for directions
Our Customers' Reviews
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Nov 06, 2018
★★★★★
Rare & very glad to see a business that follows good business ethics. Told me to not to do few things I was thinking of, as they are not required / were done recently. Reasonable prices and good human beings. Wouldn't go anywhere else for the services they provide. If you try/experience you would feel the same.
Rare & very glad to see a business that follows good business ethics. Told me to not to do few things I was thinking of, as they are not required / were done recently. Reasonable prices and good human beings. Wouldn't go anywhere else for the services they provide. If you try/experience you would feel the same.
Mar 31, 2018
★★★★★
Jeff was amazing! The car was diagnosed properly, the repair done quickly, and the explanation of the problem was in plain English. Also, the cost was $500 less than I was quoted from the "other place" that reviewed my repair issue and wanted to replace parts that were in fine condition. This place is the real deal. I am 64 years old, and have had paid for more repairs to cars than I can remember, but I have never have had better service or been treated more fairly. Never! I am now a life-long customer!! Jeff and his crew are outstanding! Don't go anywhere else. I certainly won't .
Jeff was amazing! The car was diagnosed properly, the repair done quickly, and the explanation of the problem was in plain English. Also, the cost was $500 less than I was quoted from the "other place" that reviewed my repair issue and wanted to replace parts that were in fine condition. This place is the real deal. I am 64 years old, and have had paid for more repairs to cars than I can remember, but I have never have had better service or been treated more fairly. Never! I am now a life-long customer!! Jeff and his crew are outstanding! Don't go anywhere else. I certainly won't .
Feb 07, 2018
★★★★★
Very capable and friendly staff. Jeff is terrific! Always honest and cost conscious. Would recommend this shop highly to my family and friends. Thanks for the exceptional service.
Very capable and friendly staff. Jeff is terrific! Always honest and cost conscious. Would recommend this shop highly to my family and friends. Thanks for the exceptional service.
Sep 05, 2017
★★★★★
I am so impressed with the kindness and professionalism of the owner and staff at Tuffy in East Lansing. From the moment I walked into the building and was greeted by the owner, I knew this business was customer oriented and special. I told Jim I needed my car as soon as possible because I have serious medical problems and needed transportation to and from the hospital. They stayed two hours past the time they were supposed to close in order to get my car fixed right away. What other business would do that for you? They did a fabulous job diagnosing and fixing my car at a very fair price. I am so grateful that they were there to help. I will take my car there again and will recommend them to everyone. Thank you Tuffy!
I am so impressed with the kindness and professionalism of the owner and staff at Tuffy in East Lansing. From the moment I walked into the building and was greeted by the owner, I knew this business was customer oriented and special. I told Jim I needed my car as soon as possible because I have serious medical problems and needed transportation to and from the hospital. They stayed two hours past the time they were supposed to close in order to get my car fixed right away. What other business would do that for you? They did a fabulous job diagnosing and fixing my car at a very fair price. I am so grateful that they were there to help. I will take my car there again and will recommend them to everyone. Thank you Tuffy!
Sep 05, 2017
★★★★★
I am so impressed with the kindness and professionalism of the owner and staff at Tuffy in East Lansing. From the moment I walked into the building and was greeted by the owner, I knew this business was customer oriented and special. I told Jim I needed my car as soon as possible because I have serious medical problems and needed transportation to and from the hospital. They stayed two hours past the time they were supposed to close in order to get my car fixed right away. What other business would do that for you? They did a fabulous job diagnosing and fixing my car at a very fair price. I am so grateful that they were there to help. I will take my car there again and will recommend them to everyone. Thank you Tuffy!
I am so impressed with the kindness and professionalism of the owner and staff at Tuffy in East Lansing. From the moment I walked into the building and was greeted by the owner, I knew this business was customer oriented and special. I told Jim I needed my car as soon as possible because I have serious medical problems and needed transportation to and from the hospital. They stayed two hours past the time they were supposed to close in order to get my car fixed right away. What other business would do that for you? They did a fabulous job diagnosing and fixing my car at a very fair price. I am so grateful that they were there to help. I will take my car there again and will recommend them to everyone. Thank you Tuffy!
Aug 15, 2017
★★★★★
This location is outstanding for all of your auto repair needs. Jeff is outstanding!!! I would highly recommend this Tuffy to anyone. They are very professional and perform quality work that they stand behind. They are very customer friendly. I have been coming to this location for years and have always been very happy when I leave.
This location is outstanding for all of your auto repair needs. Jeff is outstanding!!! I would highly recommend this Tuffy to anyone. They are very professional and perform quality work that they stand behind. They are very customer friendly. I have been coming to this location for years and have always been very happy when I leave.
Jul 14, 2017
★★★★★
Heard noises when braking, called them up, talked with Matt. Brought in my 2013 Taurus, had brakes inspected with rotors and pads. Needed replaced. Offered a super deal on price. Very hard working guys!! Tip my hat to both Matt and Jeff for job well done and customer service beyond any and all expectations!! Will be shouting from roof top to all my family and friends etc on how well we were treated here. Definitely be my car shop from here on out! Thank you for treating us like royalty!!
Heard noises when braking, called them up, talked with Matt. Brought in my 2013 Taurus, had brakes inspected with rotors and pads. Needed replaced. Offered a super deal on price. Very hard working guys!! Tip my hat to both Matt and Jeff for job well done and customer service beyond any and all expectations!! Will be shouting from roof top to all my family and friends etc on how well we were treated here. Definitely be my car shop from here on out! Thank you for treating us like royalty!!
Jul 23, 2016
★★★★★
Always honest. They never try to sell me something I don't need.
Always honest. They never try to sell me something I don't need.
Jul 23, 2016
★★★★★
800 miles from home. Disabled wife in a wheelchair. Small dog with you on a day much too hot to leave in your vehicle. Generator muffler loose and making noise in your motohome. We trusted what we had previously heard as good reviews and went to Tuffy in East Lansing. Although a problem they readily admitted they did not see much of, they dove in; found a missing bolt and tack-welded a clamp that was not holding, and we were back on our way. Matt and Butch were awesome. We are just very thankful our experience matched the good reviews we had heard of. Highly recommended.
800 miles from home. Disabled wife in a wheelchair. Small dog with you on a day much too hot to leave in your vehicle. Generator muffler loose and making noise in your motohome. We trusted what we had previously heard as good reviews and went to Tuffy in East Lansing. Although a problem they readily admitted they did not see much of, they dove in; found a missing bolt and tack-welded a clamp that was not holding, and we were back on our way. Matt and Butch were awesome. We are just very thankful our experience matched the good reviews we had heard of. Highly recommended.
Jul 09, 2016
★★★★★
The staff at Tuffy has been fabulous.high degree of integrity and character.i have been a longstanding customer. I recently had my sons car in for a brake job. It was done timely and at a very competitive price. I then took my car in due to a cracked manifold exhaust. It happened over the 4 th of July weekend. A Traverse City repair shop diagnosed it but didn't have time to fix it over the holiday weekend. It was quoted as a $750 repair. I brought it to Tuffy upon returning home and they informed me of an extended GM warranty on that issue. They informed me of it and to take car to dealer for a free warranty repair. The other repair shop failed to inform me of that GM warranty. I am continued to be impressed with their integrity.... Tom L
The staff at Tuffy has been fabulous.high degree of integrity and character.i have been a longstanding customer. I recently had my sons car in for a brake job. It was done timely and at a very competitive price. I then took my car in due to a cracked manifold exhaust. It happened over the 4 th of July weekend. A Traverse City repair shop diagnosed it but didn't have time to fix it over the holiday weekend. It was quoted as a $750 repair. I brought it to Tuffy upon returning home and they informed me of an extended GM warranty on that issue. They informed me of it and to take car to dealer for a free warranty repair. The other repair shop failed to inform me of that GM warranty. I am continued to be impressed with their integrity.... Tom L
Feb 09, 2016
★★★★★
Service manager listens as you communicate what needs to be done to vehicle. Mechanic talks with you before he begins his work on vehicle. I had to leave and when I returned, mechanic showed pictures he had taken of engine trouble. Mechanic explains what he has to do before during. They do not try to talk you into work that does not need to be done.. I have full trust in this East Lansing Tuffy Shop. The same goes for all the customers I chatted with in the waiting room. Their prices are very fair and less then an auto dealership.
Service manager listens as you communicate what needs to be done to vehicle. Mechanic talks with you before he begins his work on vehicle. I had to leave and when I returned, mechanic showed pictures he had taken of engine trouble. Mechanic explains what he has to do before during. They do not try to talk you into work that does not need to be done.. I have full trust in this East Lansing Tuffy Shop. The same goes for all the customers I chatted with in the waiting room. Their prices are very fair and less then an auto dealership.
Feb 09, 2016
★★★★★
My son is a student at MSU. He was having car problems, so I had it towed to Tuffy in East Lansing. I wasn't familiar with any repair shops in the Lansing area so I just had to hope that Tuffy was a trustworthy business. I received a call from the owner who explained what the issue was with the car and what my options were. He advised me that Tuffy could complete the repair the next day, however, he wanted to let me know that the problem might be covered under my Chrysler Powertrain warranty. He took the time to contact the Chrysler dealership to verify that this was the case. I ended up having the car towed to the Chrysler dealership to do the repair. By doing so, he saved me a considerable amount of money. I was very impressed by the costumer service at Tuffy and I would highly recommend the shop if any other parents need service for their student's vehicle.
My son is a student at MSU. He was having car problems, so I had it towed to Tuffy in East Lansing. I wasn't familiar with any repair shops in the Lansing area so I just had to hope that Tuffy was a trustworthy business. I received a call from the owner who explained what the issue was with the car and what my options were. He advised me that Tuffy could complete the repair the next day, however, he wanted to let me know that the problem might be covered under my Chrysler Powertrain warranty. He took the time to contact the Chrysler dealership to verify that this was the case. I ended up having the car towed to the Chrysler dealership to do the repair. By doing so, he saved me a considerable amount of money. I was very impressed by the costumer service at Tuffy and I would highly recommend the shop if any other parents need service for their student's vehicle.
Feb 04, 2016
★★★★★
Addressed the issues i was concerned with on my vehicle and performed repairs in a timely manner at a good price. Great professionalism all around. Thank you to the team at Tuffy!
Addressed the issues i was concerned with on my vehicle and performed repairs in a timely manner at a good price. Great professionalism all around. Thank you to the team at Tuffy!
Feb 04, 2016
★★★★★
VERY PROMPT AND PROFESSIONAL SERVICE
VERY PROMPT AND PROFESSIONAL SERVICE
Feb 04, 2016
★★★★★
I called the Tuffy store for a quote on transmission service I have checked several other businesses and they had a fair price so I dropped my car off in the morning at Tuffy they called me and told me that the problem was not my transmission it was my power steering was leaking and making noise and I would need a new Rack and Pinion it was more expensive then the quote for the transmission service but they guaranteed me this was the problem when I went to pick up my car they showed me the old parts and I did not realize how bad my steering was until after they did the repair what a difference it has made.
I called the Tuffy store for a quote on transmission service I have checked several other businesses and they had a fair price so I dropped my car off in the morning at Tuffy they called me and told me that the problem was not my transmission it was my power steering was leaking and making noise and I would need a new Rack and Pinion it was more expensive then the quote for the transmission service but they guaranteed me this was the problem when I went to pick up my car they showed me the old parts and I did not realize how bad my steering was until after they did the repair what a difference it has made.
Jun 24, 2015
★★★★★
I have been coming to this location for the last 5 years for oil changes and regular maintenance, and cannot say enough great things about its staff and quality of service. My particular review stems from a recent experience in which I went elsewhere (my fault) for an inspection, and was quoted an exorbitant amount for work they deemed "necessary". I immediately brought my car to this location, and was assured that my car was indeed fine, and needed only very basic servicing. This is an example of how fair and kind Tuffy East Lansing is when it comes to doing business. They always have the customers' interest in mind, and will not try to gouge you. The manager, Matt, is so helpful and nice. Don't go anywhere else! I learned my lesson! They also always have great coupons on their website!
I have been coming to this location for the last 5 years for oil changes and regular maintenance, and cannot say enough great things about its staff and quality of service. My particular review stems from a recent experience in which I went elsewhere (my fault) for an inspection, and was quoted an exorbitant amount for work they deemed "necessary". I immediately brought my car to this location, and was assured that my car was indeed fine, and needed only very basic servicing. This is an example of how fair and kind Tuffy East Lansing is when it comes to doing business. They always have the customers' interest in mind, and will not try to gouge you. The manager, Matt, is so helpful and nice. Don't go anywhere else! I learned my lesson! They also always have great coupons on their website!
Sep 04, 2014
★★★★★
I brought my car in to have an engine light, or code looked into for my car. It had been stored 7 months, and when I drove it for the first time, a light came on. When I took my car into Tuffy, the technicians were very helpful. They did a road test, checked out the engine light, and told me that the light was probably a light on due to the car being parked for a very long time. They made it so the problem seemed something minor, and I've been driving this car successfully with no issues for 2 months! They were very helpful, and did a vehicle inspection for me, and I brought my car to them again when it needed an oil change. I couldn't be happier with the level of customer service that I received there! I will be a repeat customer time and time again!
I brought my car in to have an engine light, or code looked into for my car. It had been stored 7 months, and when I drove it for the first time, a light came on. When I took my car into Tuffy, the technicians were very helpful. They did a road test, checked out the engine light, and told me that the light was probably a light on due to the car being parked for a very long time. They made it so the problem seemed something minor, and I've been driving this car successfully with no issues for 2 months! They were very helpful, and did a vehicle inspection for me, and I brought my car to them again when it needed an oil change. I couldn't be happier with the level of customer service that I received there! I will be a repeat customer time and time again!
Aug 10, 2014
★★★★★
Truly appreciated the friendly help at your service counter. Jule Musial really went above and beyond by helping me after hours with a ride, and thus getting 1/2 hour later start on her Saturday evening. Much appreciated Julie's kindness!
Truly appreciated the friendly help at your service counter. Jule Musial really went above and beyond by helping me after hours with a ride, and thus getting 1/2 hour later start on her Saturday evening. Much appreciated Julie's kindness!
Jan 27, 2014
★★★★★
We have used Tuffy for all three of our cars for both large and small repairs. The service is exceptional! David cares about his customers and has earned our business and recommendation.
We have used Tuffy for all three of our cars for both large and small repairs. The service is exceptional! David cares about his customers and has earned our business and recommendation.
Dec 20, 2013
I like to work on my own vehicles but when I don't have the time or the job is too big it becomes a Tuffy. The team is great! Always professional and thorough. Prices are better than fair and service is always completed quicker than expected.
Interesting now that most of my vehicle repairs are now Tuffy's.
Dec 07, 2013
★★★★★
I have had work done on various vehicles over the years at Tuffy and have been very satisfied with their work. Everyone that I worked with was professional and courteous. I would recommend them to anyone that is needing repairs done on their vehicle.
I have had work done on various vehicles over the years at Tuffy and have been very satisfied with their work. Everyone that I worked with was professional and courteous. I would recommend them to anyone that is needing repairs done on their vehicle.
Oct 07, 2012
★★★★★
My son took our car to Tuffy because it was overheating. We thought the car had a big problem and we were concerned because we had no idea what was wrong and he's away at college. The folks at Tuffy were absolutely great with him. They decided that the car had a minor problem and they fixed it quickly. They were also extremely fair about pricing. I would recommend this place to anyone over and over again!
My son took our car to Tuffy because it was overheating. We thought the car had a big problem and we were concerned because we had no idea what was wrong and he's away at college. The folks at Tuffy were absolutely great with him. They decided that the car had a minor problem and they fixed it quickly. They were also extremely fair about pricing. I would recommend this place to anyone over and over again!
Mar 22, 2012
★★★★★
The technicians at Tuffy are wonderful. They always provide quality work at a fair price. I have referred several friends to Tuffy and will continue to do so.
The technicians at Tuffy are wonderful. They always provide quality work at a fair price. I have referred several friends to Tuffy and will continue to do so.
Jan 27, 2012
★★★★★
Thank you David. I've never worked with a more professional and easy to get a long with person in my life. I'm working with him from out of town and was treated very fairly. David even fixed a few small issues at no charge without asking. You can't beat this kind of service anywhere. I'll use Tuffy locally from now on, to service my cars, because of David. I'd highly recommend the East Lansing Tuffy to all car owners if I lived there. David is an outstanding employee. Thanks again!
Thank you David. I've never worked with a more professional and easy to get a long with person in my life. I'm working with him from out of town and was treated very fairly. David even fixed a few small issues at no charge without asking. You can't beat this kind of service anywhere. I'll use Tuffy locally from now on, to service my cars, because of David. I'd highly recommend the East Lansing Tuffy to all car owners if I lived there. David is an outstanding employee. Thanks again!
Oct 17, 2011
★★★★★
"I just went to Tuffy for the first time. Service with a smile - always a plus! I'm definitely going to be taking my car back here for all my auto repair needs.
"I just went to Tuffy for the first time. Service with a smile - always a plus! I'm definitely going to be taking my car back here for all my auto repair needs.
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Welcome to Tuffy East Lansing
Tuffy Auto East Lansing, Your Complete Auto Repair Specialist.
Has your check engine light come on? Do you need to patch a tire, select a new tire, get an oil change, wheel alignment or tire rotation? Then come check us out in East Lansing, MI for all your auto repair needs! We're close to and happily accept customers from the Delhi Charter Township, DeWitt, Lansing, Meridian Charter Township, Grand Ledge and Williamston communities.
Getting hot in there? No worries, we can fix your air conditioning and provide radiator fluid service so you and your car can cool down.
Having trouble stopping? Stop in for our top notch brake service.
Here at Tuffy Auto East Lansing, we care about each and every customer. Check out our service list for a complete list of all our exhaustive auto repair services. It's important to take care of your transmission, suspension, and electrical system so you can safely get on the road again. We do all types of preventive maintenance, which can help you keep your warranty. We do engine repair, brake repair, and exhaust diagnosis and repair.
Take a minute to fill out our Quick Quote form and find out in less than 24 hours how much a given service will cost you. Our site is designed to give you the best bang for your buck so be sure to sign up for our eSpecial offers. We email you exclusive auto repair deals every single month! We also update our current specials quarterly to maximize your savings.